FAQs



What is thinkproperty.my?

Thinkproperty.my is a revolutionary property portal for Malaysia, allowing you to buy, sell, rent your property in Malaysia, participate in forums, read property-related news or guides, or network. To take advantage of many of the features of the website, you will need to register and log in, which you can do for free.



How do I register and log in?

Registering takes less than a minute and is free. On the top left of your screen, click Register . Then fill in your details, making sure you fill in all the required fields (those with stars next to them), and check the necessary boxes, including accepting the Terms and Conditions . Then click on the Send Registration button at the bottom.

Within few seconds, you should receive an email in your inbox asking you to click on a link in the email. Once you click on this confirmation link, you will have completed the registration process and will be able to log in.


What happens if I do not receive any email asking me to click on a link?
If after submitting your registration, you haven’t received any email in your inbox after few minutes, have a look in your spam or bulk mail. You should set your email account so further emails from thinkproperty.my are not sent to your spam or bulk mail automatically.

If you still can’t see your email, contact us and we will manually enable your account.



How do I know I am logged in?
Look at the top left of the screen. Instead of getting an option to register or log in, you should see a welcome message “Hi.” followed by your name. You will also see there your User Menu.


How do I list a property?
If you are a registered user, login to your account and use the registered User Menu to select Add New Listing. If you are not, just simply click on the Add New Listing tab on the website. Fill in the property details and submit. Your property will be submitted and published online instantly.


How do I list a new development?
If you are a developer and wish to list New Developments with us, please mail us directly This email address is being protected from spambots. You need JavaScript enabled to view it. or use our Contact Form. We will work with you to ensure your listings are of a high quality and standard.


How do I amend my personal details?
Use the registered users menu and select Edit My Profile Details . You will then be able to amend your details.


How do I add a photo of myself?
Adding a photo of yourself is crucial to marketing yourself. Buyers and tenants will have a connection with you before they even call you and it will create a professional impression.

To add a photo use the registered users menu and select Edit My Profile Details . Then find User Photo, select Browse, select a photo from your relevant drive, and then select Upload.


I made a mistake in my listing. I want to change it. How do I make changes?

Use the registered users menu and select My Listings if you wish to amend a property.

You should see a screen with a listing of your properties. On the right of the photo, there will be some small icons. Roll your mouse over the icons and you will see an explanation of each icon. Choose the icon with a pencil and pad to edit your listing. Choose the rubbish bin icon to delete the listing.


What are forums for, and how do I participate in a forum?
Forums are a great way to get and give information, and learn. Forums are like huge virtual discussions arena where everyone can learn by getting involved. Click on the Forums menu, and start posting or interacting with other users.


How do I make my property featured?

Currently, all property listings advertised on thinkproperty.my are automatically featured properties.


How do I give extra exposure to my listing?
The easiest way is to include a photo of each property you list. It may take a little longer, but it really does make a big difference in terms of the response you will get.


Is there a limit to the number of properties I can list?
There is no limit at all.


How do I clear my cache?
Clear your cache The information your browser stores are sometimes incomplete or corrupt. Deleting your browser's cache and cookies often fixes Google Calendar issues. Please click a link below for browser-specific instructions:

Firefox

In Firefox for PCs:
  1. Sign out of Google Calendar and close all other open browser windows.
  2. Click the Tools menu at the top of your browser and select Clear Private Data...
  3. Select the Cookies and Cache checkboxes.
  4. Click Clear Private Data Now.
In Firefox for Macs:
  1. Sign out of Google Calendar and close all other open browser windows.
  2. Click the Firefox menu at the top of your browser and select Preferences...
  3. Select the Privacy tab.
  4. Click Clear Now... at the bottom of the dialogue box.
  5. Select the options Cache and Cookies in the new dialogue box.
  6. Click Clear Private Data Now.

Internet Explorer

In Internet Explorer 6.x:
  1. Sign out of Google Calendar.
  2. Close all other open browser windows.
  3. Click the Tools menu at the top of your browser, and select Internet Options.
  4. Click the General tab at the top of the dialogue box.
  5. Click Delete Files under 'Temporary Internet files.'
  6. Select the option 'Delete all offline content.'
  7. Click OK.
In Internet Explorer 7:
  1. Sign out of Google Calendar and close all other open browser windows.
  2. Click Tools > Internet Options.
  3. Select the General tab.
  4. Click Delete under 'Browsing History.'
  5. Under 'Temporary Internet Files,' click Delete Files.
  6. Click Delete Cookies.
  7. Click OK.

Safari

In Safari:
  1. Close all other open browser windows.
  2. Open the Safari menu on your browser's toolbar.
  3. Select Empty Cache. Click Empty in the dialogue box.
  4. Other browsers Other browsers are not fully supported by Google Calendar at this time, and may not work properly with all Google Calendar features and functions.

Note: in some cases, you may need to clear your cache more than once.